Online Sales Policy

 

Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.


We accept Visa, Mastercard, American Express, Switch, Delta and Connect. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, mail or over the Internet.

Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added.

Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Reaching Us
If you need to reach us, please email us on accessoryshop@robinsonscarans.co.uk, alternatively, you can call on 01246 230000 (International +44 1246 230000) or fax us on 01246 204204 or write to us at :-

Robinsons Caravans Limited,
Ringwood Road,
Brimington,
Chesterfield,
S43 1DG,
United Kingdom,

Privacy Policy
Robinsons Caravans do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:

1. Take and fulfill customer orders

2. Administer and enhance the site and service

3. Only disclose information to third-parties for goods delivery purposes

Remittance Terms
We will take payment of the goods you have ordered when we have them in stock and are able to ship them to you. We will inform you by e-mail when we have taken payment of the goods.

Prices
Every effort has been made to ensure the accuracy of all prices on this site. However, as errors do occasionally occur, if we notice an error after your order is placed, we'll correct your order and then let you know about it, to give you the option to either cancel or amend your order.

Description
Every care is taken to ensure that descriptions, measurements and colours are correct at the time the products are put online, however sometimes manufacturers alter products without prior notice, in this event we shall aim to rectify the information asap or let you know upon your order if this is something we are aware of.