Robinsons Caravans Job Vacancies

Caravan Sales Manager


Location: Chesterfield & Worksop
Salary: £25000 (OTE £45,000)
Job Type: Full time, Permanent
Start Date: ASAP

Robinsons Caravans is an established dealership with sites in Chesterfield and Worksop.
Due to re-organisation, we are currently hiring for a newly created Sales Manager role which has been made available on both sites.

THE CANDIDATE

You will have a proven track record in sales management and working with a team to achieve and exceed sales targets.

Articulate and professional with a passion for customer service you are a highly motivated individual who leads from the front, taking ownership for site targets and revenues and ensuring optimisation of margins within all site caravan sales.

A motivator – you will be able to grow and coach an experienced and capable team that proactively engages with new and existing customers to balance the needs of the business with the delivery of fantastic customer experience.

SO – DO YOU HAVE

  • Great listening skills
  • Numeracy & literacy skills
  • An ability to negotiate
  • Quote management experience
  • A desire for success and team building

WHAT’S IN IT FOR YOU?

Here at Robinson’s, we have big plans for the future, and this is a fantastic opportunity for two experienced sales managers or sales supervisors ready to help us take our dealerships to the next level.

A competitive salary is on offer together with a generous bonus programme, 28 days annual leave and a range of benefits.

Previous experience in the caravan industry is desirable but not essential. However, due to the nature of this role weekend and bank holiday working is involved in addition to supporting Robinson’s sales at shows and promotional events.

We are an equal opportunity employer committed to achieving diversity and equality within our organisation.

Interested candidates should apply below attaching an up to date CV and cover letter.

Paula Edlin - HR Administrator
Paula.edlin@robinsons-caravans.co.uk

Closing Date 14 July 2019

Customer Support Executive


Location: Chesterfield
Salary: £18,346 per anum
Job Type: Full time, Permanent
Start Date: ASAP

Robinsons Caravans is an established dealership with sites in Chesterfield and Worksop.

Due to re-organisation, we are currently hiring for a newly created Customer Support Executive role which has been made available in our Chesterfield site, to support the development of the Customer service function within Robinson’s Caravans and act as the first point of contact for both new sales and after sales enquiries across multi-channels

THE CANDIDATE

Articulate and professional with a passion for customer service you are a highly motivated and able to work as part of a team.

SO – DO YOU HAVE

  • Great listening skills
  • Numeracy & literacy skills
  • An ability to stay calm
  • A desire for success

WHAT’S IN IT FOR YOU?

Here at Robinson’s, we have big plans for the future, and this is a fantastic opportunity for an individual with excellent customer service skills to help us achieve our goal of becoming top rated for our customer service.

A competitive salary is on offer, 28 days annual leave and a range of benefits.

Previous experience in the caravan industry is desirable but not essential. However, due to the nature of this role weekend and bank holiday working is involved.

We are an equal opportunity employer committed to achieving diversity and equality within our organisation.

Interested candidates should apply below attaching an up to date CV and cover letter.

Paula Edlin - HR Administrator
Paula.edlin@robinsons-caravans.co.uk

Closing Date 14 July 2019

Caravan Sales Executive

Hours: 40 hours per week over 5 days, including weekend working
Location: Chesterfield

Robinsons Caravans is a friendly family run business with over 50 years' experience in caravan and camping sales.  We are looking for an enthusiastic, confident sales person to join our Brimington team on a full-time basis.

Duties will include

  • Meeting sales targets of new and used caravans and upselling additional extras, including finance plans
  • Consult with customers promptly in a polite professional manner to understand their needs and maximise sales
  • Work with Sales Managers to maximise profitability
  • Accurate recording of sales paperwork and sales opportunities
  • Plan and prepare input for a daily sales meeting
  • Assist in planning sales campaigns and promotions
  • Maintain new and used caravan displays and pricing boards
  • Ensure all orders and invoices are comprehensive and explained to the customer
  • Appraising part exchanges
  • Ensure all transactions are correct and recorded accurately
  • Operate within the Law at all times
  • Carry out compatibility checks of the customer's car with Tow safe
  • Ensure pre-delivery inspections and or services are carried out in a timely manner

Essential Skills / Knowledge

  • Experience working in a busy sales team and achieving targets
  • Excellent customer service, polite and courteous
  • Confident, enthusiastic and self-motivated
  • Good communication skills
  • Desirable Knowledge
  • Knowledge of caravans and their components
  • Use of Catalyst management software
Is the job right for you? If so please email your C.V to paula.edlin@robinsons-caravans.co.uk

Caravan Despatch / Handover

Hours:   
Location: Worksop

Robinsons Caravans is a family run business with over 50 years' experience in caravan and camping sales.  We are looking for a friendly, confident person to join us at our Worksop site to work part-time to handover/despatch caravans to our customers

Duties will include

  • Ensuring that each caravan is prepared to our high standards, checked thoroughly in accordance with our handover procedure and made ready for despatch to the customer at the appointed time
  • Demonstrating the caravan and equipment to the customer to ensure that they are fully satisfied, fully aware of its functions and servicing requirements
  • Completing handover paperwork thoroughly and explaining the warranty exclusions, terms and conditions
  • Undertaking other tasks as requested by the sales controller
  • Delivering/collecting caravans between our sites at Chesterfield and Worksop and occasionally to and from customers houses

Skills / Knowledge

  • Ability to drive and tow caravans are essential
  • Well organised and self-motivated
  • Excellent customer service
  • Good communication skills
  • Knowledge of caravans and their components and how they work would be advantageous
  • Polite and friendly
Is the job right for you? If so please email your C.V to paula.edlin@robinsons-caravans.co.uk